Windward works does not accept cancelations or returns due to the nature of our product, however if you have a issue with our products please contact us. We will do our best to fix any issue to the best of our ability to ensure you are satisfied.
Windward Works is not responsible for any damage or harm caused to property or persons related to our products. If we give suggestions on mounting it is just that. A suggestion. Every situation is different and we cannot know all the details.
Lots of our products are wood and may differ in color slightly from pictures. They may also contain small and different imperfections such as knots. All trees are different. However all our wood is hand selected to give you the best product possible.